Revuloop turns a QR code on a receipt into an adaptive AI conversation , so every “it was fine” comes back with the real reason and lands in the right manager's inbox in minutes.
Revuloop is an AI-native feedback platform built for independent restaurants and multi-location QSR operators. Drop a QR code on the receipt, table tent, or to-go bag, and Smart Surveys ask adaptive follow-ups based on each guest's rating: food quality, service speed, dish-specific issues, or price perception. Themes, sentiment, and per-location breakdowns land in your dashboard automatically. Low-rated visits route to the GM via Slack, email, or a webhook to any other tool. Free plan: unlimited static surveys, 1 active Smart Survey, 150 responses/month, and 200 one-time AI tokens. Starter ($19/mo) removes Revuloop branding and turns on the full analysis, email campaigns and the API. Pro ($49/mo) removes the Smart Survey cap and adds the REST API, Embed SDK, and HMAC-signed webhooks for POS integration.
See also: Coffee Shops & Cafés, Hotels & Hospitality, Event Feedback.
Paper comment cards, Yelp reviews, and static surveys give you a star count and a half-filled box. By the time you read them, the guest is gone and the same problem is happening tomorrow.
Here is how Smart Surveys turn a vague rating into a clear, actionable change for tomorrow's shift.
How was your meal tonight? (1-5)
Replace comment cards, manual review monitoring, and gut-feel menu decisions with an AI-native guest feedback platform.
An unhappy answer opens a case by itself, goes to the right team, and carries a deadline. You can see it is their third complaint in two months, and the accounts most likely to leave arrive as a ranked list before renewal. From Pro.
Test new dishes, seasonal menus, and recipe iterations with a QR code on the receipt. Adaptive AI asks the exact follow-up (portion, seasoning, temperature, price) based on each rating.
Instead of a blank comment box, Smart Surveys ask 'Was it the wait time or the dish that let you down?'. Capturing the language guests actually use, not survey jargon.
Open-text answers are themed and sentiment-scored in real time. See the top drivers of love and complaints per dish, per shift, per location, no spreadsheet work.
Slice satisfaction by store, daypart, dine-in vs. takeout vs. delivery. Spot the location where the new burger isn't landing or the channel where service is slipping.
Quality-score every response. Separate 'too slow' complaints from 'cold food' complaints from 'unfriendly staff', and route them to the right manager.
Route low-rated visits to the GM's phone the moment they submit so they can recover the guest with a comp or apology before they ever open a review site.
Print a QR code on the receipt, table tent, or to-go bag. Guests scan it on their phone and answer a short, conversational survey. Adaptive follow-ups stop early when the AI has enough signal, and you set the maximum question cap when you build the survey. No app install, no login, and the experience matches your brand colors and logo.
Yes. Tag each survey with the location, dish name, daypart, or channel (dine-in / takeout / delivery). Compare satisfaction, food themes, and re-order intent across locations in one dashboard, then promote the winners to the full menu.
Comment cards collect 'food was great!' or get thrown in the bin. Smart Surveys adapt: if a guest rates the new burger a 2, the AI asks whether it was the bun, the patty doneness, or the price: using a 5-Whys engine that drills into the real reason without sounding robotic.
Yes. Add a hidden tag to each QR code or survey link for channel. Revuloop's analytics let you slice satisfaction, themes, and sentiment by channel, daypart, location, or any custom tag.
Yes. Revuloop emits HMAC-signed webhooks (RESPONSE_SUBMITTED) the moment a response lands. Route low-rated visits to a GM's Slack or email natively, or to SMS via a webhook to any provider, so they can recover the guest before they open Yelp or Google.
Multi-location is where Smart Surveys shine. Every QR code can be location-tagged automatically, and the dashboard rolls up portfolio-wide while letting you drill down into a single store, dish, or shift. The Pro plan ($49/mo) adds the REST API and webhooks for POS integration.
Yes. Revuloop ships a 99+ endpoint REST API and HMAC-signed webhooks so you can fire surveys from any POS: for example, automatically asking about the visit 30 minutes after the check is closed, with the dish-level order info attached.
Yes. The free plan includes unlimited static surveys, 1 active Smart Survey, 150 responses per month, and 200 one-time AI tokens. Pro ($49/month or $539/year) removes the Smart Survey cap and adds advanced analytics, custom branding, the REST API, Embed SDK, and webhooks; Business ($149/month or $1,639/year) adds SSO, white-label, and executive dashboards.
Start free and put a QR code on tonight's receipts, or book a 15-minute demo and we will set up your first menu-test Smart Survey live.