Follow-through.
Automatically.
Analytics tells you what happened. The CX suite turns a single bad score into a tracked case, an alert to the team that can fix it, and an early-warning signal on the account — no copy-pasting into a separate ticketing tool.
A detractor lands — scored and tagged in real time.
A tracked case opens itself — priority, owner, SLA clock.
The right people get pinged in Slack, Teams, or email.
It rolls up to a 0–100 account-health score.
The CX scorecard — NPS, CSAT, CES & sentiment — is on every plan, free. Cases and real-time alerts come with Pro; account-health rollups with Business. Cross-channel feedback and at-scale automation are on the Enterprise CX platform.
See the closed loop in action.
Click through a live CX workspace — the scorecard, cases, alerts, and account health — with realistic sample data. No signup required.
Try the interactive demoSee which accounts are quietly churning.
For B2B teams, one feedback response isn't a data point — it's a signal about an account worth saving. Revuloop rolls every response up by account into a composite 0–100 health score, with CSM ownership and day/week/month/quarter snapshots, so revenue risk shows up on a dashboard instead of in a churn report.
Churn risk, surfaced before renewal.
Detractors, falling sentiment, and silent accounts roll up into a single score your CSMs see weeks before the save conversation gets hard.
The accounts worth a check-in.
Healthy today, drifting tomorrow. Catch the early wobble — a slipping CSAT, a passive NPS — and act while it's still a conversation, not a ticket.
Your expansion and reference base.
Promoters and high-CSAT accounts, ranked. Know exactly who to ask for the case study, the referral, or the upsell.
AI insight you can trust —
grounded in real scores.
Most CX tools narrate your data with an LLM that confidently invents numbers. Revuloop computes your NPS, CSAT, and CES in code first, then has AI explain them — so the summary can't make up your score.
How satisfied were you with your recent experience? (1-5)
Every channel's feedback, one source of truth.
Surveys are where it starts. The CX platform pulls in feedback from reviews, support tickets, email and social too — then runs the same AI analytics across all of it to tell you, in one view, what to fix first.
Connect every channel
Surveys, reviews, support tickets, email and social — feedback flows into one place.
AI finds the signal
Themes, sentiment and drivers are extracted across all of it — automatically, not in spreadsheets.
Know what to fix first
A ranked, cross-channel view of the issues hurting you most, with the why behind each one.
Volume-based pricing below — book a demo to scope your rollout.
Plugs into the tools your team already lives in.
Enterprise-ready
when you need it.
The security, compliance, and access controls your IT team expects — already built in. Most teams never need to think about this. It's there when you do.
Enterprise SSO
SAML 2.0 and OIDC with just-in-time provisioning. Your team signs in with existing credentials — no extra passwords.
Role-based access
Five permission levels from viewer to owner. Full audit logging so you know who did what, and when.
99.9% uptime SLA
Auto-scaling cloud infrastructure with global edge delivery. Your surveys stay live when it matters most.
Developer-ready API
65+ REST endpoints to build feedback into your product, automate workflows, and connect your existing tools.
Team workspaces
Organize by department, project, or client. Shared templates, isolated data, and pooled credits across your org.
Revuloop CX is on every plan.
NPS, CSAT, CES, the closed-loop scorecard, cases, and alerts come with Pro and Business. The Enterprise CX platform below adds account-health rollups, advanced automation, and cross-channel feedback.
See plansPriced on feedback volume, not per seat.
One subscription unifies every channel — surveys, reviews, support tickets, email and social — and runs cross-channel AI analytics that tell you what to fix first.
CX Intelligence Growth
Unify surveys and imported feedback, and see what to fix first.
5,000 feedback items / month
- 5,000 feedback items analyzed / month
- Surveys + manual import (CSV / API)
- Cross-channel AI analytics: themes, sentiment & drivers
- Prioritized "what to fix first" issue ranking
- Closed-loop cases & alerts across channels
CX Intelligence Scale
Pull every channel in and roll it up by account.
25,000 feedback items / month
- 25,000 feedback items analyzed / month
- All live connectors: Zendesk, Intercom, reviews & social
- Account-level CX rollup & health scores
- Scheduled multi-source sync + field mapping
- Priority support
CX Intelligence Enterprise
Unlimited volume and connectors, priced on usage.
- Unlimited connectors & feedback volume
- Usage-based pricing (~$0.01–0.02 / item)
- SSO, white-label & data residency
- Dedicated CX strategist + onboarding
Indicative pricing — volume-based, billed by feedback items, not seats. Talk to us for a quote and onboarding plan.
We'll move your survey history for you.
Switching from Delighted, Qualtrics, or another platform? One free 45-minute call — we do the whole move, you keep the keys.
Your history, imported
Every response, original timestamps — your trend charts don't reset.
Your surveys, rebuilt
NPS, CSAT, and CES programs recreated question for question.
Your loop, closed live
Detractor alerts to Slack and auto-opened cases, set up on the call.
Turn every CX score
into a tracked action.
Start free and launch your first NPS, CSAT, or CES program in minutes — or book a demo for account health, advanced automation, and cross-channel feedback.
On every plan · Migrate your history · SSO, DPA & audit logs included