revuloop

Flat pricing. No surprise invoices.

Four plans, all of them including both Revuloop Surveys and the CX scorecard: NPS, CSAT, CES and sentiment. You pay a flat monthly price with a response allowance, so a good month of feedback never turns into a bigger bill. Start free, upgrade when you grow.

Simple, transparent pricing.

Start free. Scale when you're ready. No surprises.

FREE

$0/ month

Surveys + CX scorecard (NPS/CSAT/CES), free to explore

  • 200 AI tokens to start
  • 150 responses/month
  • Unlimited surveys + 1 AI Smart Survey
  • CX Scorecard: NPS / CSAT / CES
  • AI sentiment & themes · CSV export
  • 1 user seat
Start Free

STARTER

$19/ month

Surveys + CX scorecard, advanced analytics & email programs

  • 1,000 AI tokens/month
  • 1,000 responses/month
  • Email campaigns, scheduling & reminders
  • AI Survey Overview & survey comparison
  • Contacts CRM · Excel & PDF export
  • 2 user seats
Sign Up
Recommended

PRO

$49/ month

Smart Surveys + closed-loop CX, advanced analytics & branding

  • 2,500 AI tokens/month
  • 5,000 responses/month
  • Unlimited adaptive AI Smart Surveys
  • Closed-loop CX: cases, alerts & SLA
  • API, webhooks, Embed SDK & branding
  • Team collaboration: 5 seats & roles
Sign Up

BUSINESS

$149/ month

Account-health CX, SSO, white-labeling & higher limits

  • 7,500 AI tokens/month
  • 25,000 responses/month
  • Everything in Pro, plus account-health CX
  • Single sign-on (SSO) & white-labeling
  • Higher API limits + phone support
  • 25 user seats
Sign Up
Compare all features

All plans include AI survey generation, 20+ question types, and the CX Scorecard.

Need a custom enterprise solution? Schedule a demo →

Where to start

The free plan is not a teaser.

Free, $0 forever

Most free survey plans meter your questions, your analytics, or your logic. This one does not.

  • Unlimited surveys, not a three-survey trial
  • Analytics on every question, not a sample
  • All the branching, skip and display logic
  • Surveys that ask their own follow-up questions
  • Test a survey on AI respondents before you send it
  • Connect it to Claude and other AI assistants
  • 150 responses a month, and the CX scorecard
  • GDPR tooling and encryption, no credit card

Starter, $19 a month

The step most people actually need next, and the point where Revuloop stops appearing on your surveys.

  • Your surveys stop saying Powered by Revuloop
  • 1,000 responses a month
  • The full analysis: segments, root causes, recommendations
  • Ask questions about your results in plain English
  • Email invitations, reminders and contact lists
  • REST API access for your own integrations
  • File uploads, image and video questions
  • A second workspace and 25 responder seats
Compare plans

Every feature, every plan.

Free includes real analytics, not a teaser. Starter removes our branding and turns on the full analysis, email campaigns and the API. Pro adds cases, alerts and the closed loop. Business adds account health and enterprise controls.

← Swipe to see all plans →
Features
FREE
STARTER
PRO
BUSINESS
Survey builder
AI tokens included
200 one-time
1,000 / mo
2,500 / mo
7,500 / mo
AI-powered survey generation
AI Smart Surveys (adaptive follow-ups)
1 active
20+ question types & AI-optimized templates
Image & video blocks
5MB images
10MB images
25MB images
File upload questions
2MB files
10MB files
25MB files
Conditional logic & visual branching
Question randomization
Hidden fields & custom variables
Merge tags & personalization ({{name}}, etc.)
Auto-tag rules (route responses by answer)
Persona testing (AI simulated respondents)
2 / run
3 / run
4 / run
6 / run
Responses & distribution
Responses per month
150
1,000
5,000
25,000
Responses per survey
500
Unlimited
Unlimited
Unlimited
Public link, QR code & social sharing
Email distribution & invite reminders
SMS & WhatsApp distribution
Soon · 250/mo
Soon · 1,000/mo + BYO Twilio
Contacts CRM with CSV import & mail-merge
2,000 contacts
5,000 contacts
100,000 contacts
Contact list segmentation
Survey scheduling & recurring reminders
Password protection & duplicate prevention
Advanced response tracking (UTM & source attribution)
Export formats
CSV
CSV, Excel, PDF
CSV, Excel, PDF, JSON
CSV, Excel, PDF, JSON
Analytics & insights
Response summary (totals, completion, score)
Per-question analytics
Timeline, device & duration breakdown
Per-response AI sentiment & themes
Manual & bulk response tagging
Filter by tag, source, UTM, device
Demographic breakdown & comparison
Response velocity & trend analysis
Compare surveys (matched questions, significance & AI narrative)
Real-time reporting
Ask AI about your results (with cited answers)
Smart-survey conversation analytics
AI Survey Overview, background AI synthesis
Customer Experience (CX)
CX Scorecard, NPS / CSAT / CES / sentiment
CX trend history
30 days
30 days
Unlimited
Unlimited
Closed-loop case management (auto-cases + SLA)
Real-time CX alerts (Slack / Teams / email)
Role-based & executive CX dashboards
Account-level CX rollup + health scores
Team & collaboration
User seats
1
2
5
25
Workspaces
1
2
3
10
Role-based access (Owner, Admin, Member, Viewer)
Collaborative editing & comments
Approval workflows
Developer tools
REST API v1 access
300 req/min
1,000 req/min
Webhooks (HMAC-signed)
Embed SDK (inline, popup, slider)
Native integrations (Slack, HubSpot, Sheets & more)
3
5
10
25
MCP server for Claude, Cursor, Windsurf, n8n
Branding & white-label
Custom branding (logo, colors)
Remove Revuloop branding
Full white-label customization (CSS, fonts, domain)
Security & compliance
Single sign-on (SSO) with your identity provider
IP restrictions & advanced response controls
Support
Email support
Best-effort
48h response
24h response
4h response
Phone support
Questions about a plan? Talk to our team →

Pricing questions, answered.

How much does Revuloop's customer experience survey software cost?+

Revuloop has four plans: Free ($0), Starter ($19/mo or $209/yr), Pro ($49/mo or $539/yr) and Business ($149/mo or $1,639/yr). Every plan, including Free, has both Revuloop Surveys and the CX scorecard: NPS, CSAT and CES question types, sentiment scoring, and the scorecard itself. Cases with owners and deadlines plus real-time alerts start on Pro, and account health is on Business.

Is there a free trial of the paid features?+

Yes. A 14-day free trial unlocks Pro-level access across the platform plus the full CX suite (cases, alerts and account health), with no credit card required. The Free plan itself is free forever, so nothing shuts off when the trial ends. You drop back to Free, you do not lose your account.

Are AI features priced separately?+

No metered AI billing. AI tokens are bundled into every plan: Free includes 200 one-time tokens, Starter includes 1,000/mo plus a 500 signup bonus, Pro includes 2,500/mo plus a 1,000 bonus, and Business includes 7,500/mo plus a 2,000 bonus. You can also top up with one-time token packages.

Which plans include API and embed access?+

Programmatic API access is included on every paid plan: Starter (60 requests/min), Pro (300 requests/min) and Business (1,000 requests/min). The embed SDK is included on Pro and Business. Connecting an AI assistant such as Claude works on every plan including Free, needs no API key, and runs within your plan's normal usage limits.

Do you charge per response?+

No. Self-serve plans are flat monthly or yearly prices with a monthly response allowance per plan. There is no per-response fee, so a great month of survey responses does not turn into a surprise invoice. If you outgrow your allowance you upgrade the plan rather than pay overage.