Privacy Policy

Information You Provide to Us

We collect information you voluntarily provide when you:

• Create an account (name, email address, password)
• Update your profile (professional information, organization details)
• Create and distribute surveys
• Make payments (billing information, credit card details)
• Contact our support team
• Respond to surveys

Survey Response Data

If you are responding to a survey created using our platform:

• Your responses to survey questions
• Demographic information if requested by the survey creator
• Time taken to complete the survey
• IP address and device information for security and fraud prevention

Information Collected Automatically

When you use our services, we automatically collect certain information, including:

• Log data (IP address, browser type, pages visited, time spent)
• Device information (operating system, hardware model, unique device identifiers)
• Location information (based on IP address, not precise GPS data unless explicitly permitted)
• Usage patterns and preferences

Cookies and Similar Technologies

We use cookies, local storage, and similar technologies to:

• Maintain your preferences and settings
• Authenticate your account
• Analyze usage patterns and trends
• Personalize content
• Improve our services

You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect functionality.

Core Service Functionality

• Creating and managing your account
• Processing and storing survey data
• Distributing surveys and collecting responses
• Analyzing and presenting survey results
• Processing payments and maintaining billing records

Service Improvement and Personalization

• Improving and optimizing our platform
• Developing new features and services
• Personalizing your experience
• Providing customer support

Communication

• Sending essential service notifications
• Providing information about new features or services
• Responding to your inquiries
• Sending marketing communications (with consent and opt-out options)

Security and Legal Compliance

• Protecting against fraudulent, unauthorized, or illegal activity
• Verifying identity and enforcing our Terms of Service
• Complying with legal obligations
• Resolving disputes

Survey Creators

If you respond to a survey, your responses are shared with the survey creator. Depending on the survey settings, this may include:

• Anonymous responses (without identifying information)
• Responses with demographic information but no direct identifiers
• Fully identified responses (if you have voluntarily provided identifying information)

Service Providers

We use third-party service providers to help us operate our business and deliver services:

• Cloud hosting providers
• Payment processors
• Analytics services
• Customer support tools
• Email delivery services

These providers are contractually obligated to use your information only to provide services to us and in accordance with our privacy policy.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, including to meet national security or law enforcement requirements.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Access and Correction

You can access and update your account information through your account settings. You may also request a copy of your personal information that we hold.

Deletion

You can request deletion of your account and personal information. Note that we may retain certain information as required by law or for legitimate business purposes.

Marketing Communications

You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us.

Cookie Settings

You can manage cookie preferences through your browser settings.

Do Not Track

We currently do not respond to "Do Not Track" signals from browsers.

California Consumer Privacy Act (CCPA)

California residents have the right to know what personal information we collect, disclose, and sell, as well as the right to request deletion and to opt out of the sale of their personal information. We do not sell personal information as defined by the CCPA.

General Data Protection Regulation (GDPR)

If you are in the European Economic Area, United Kingdom, or Switzerland, you have additional rights, including:

• Right to access your personal data
• Right to rectification of inaccurate personal data
• Right to erasure of your personal data
• Right to restrict processing of your personal data
• Right to data portability
• Right to object to processing of your personal data
• Right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information in the "Contact Us" section.

Survey Respondent Information

If you are a respondent to a survey created by one of our users:

• We process your information as a data processor on behalf of the survey creator, who is the data controller
• Your rights regarding your survey responses should typically be directed to the survey creator
• We will assist the survey creator in responding to your requests in accordance with applicable law